Privacy Policy
Last updated: 4th June 2026
PodFinder is a website, mobile app and conversational tool that helps people discover podcasts.
PodFinder is owned and operated by Lawson Media Pty Ltd ABN 17 627 544 950.
In this Privacy Policy, “PodFinder”, “we”, “us” or “our” means Lawson Media Pty Ltd in connection with the PodFinder service.
This Privacy Policy explains how we collect, use, store and disclose personal information when you use PodFinder, including our website, mobile app, podcast discovery tools, account features, communications and related services.
1. The information we collect
We collect information that helps us provide, improve and personalise PodFinder.
This may include:
Information you give us
This may include:
- your name;
- email address;
- account details, if you create an account;
- profile information or preferences you choose to provide;
- podcast interests, search terms, prompts, questions and feedback;
- messages you send to us, including support requests;
- survey responses, waitlist signups, newsletter signups or beta testing information.
Podcast discovery and usage information
When you use PodFinder, we may collect information about how you interact with the service, such as:
- podcast searches;
- podcast pages viewed;
- podcasts saved, followed, liked, disliked, hidden or recommended;
- listening preferences or listening history, if those features are available and you choose to use them;
- interactions with our conversational podcast discovery tool;
- referral sources and campaign information;
- general usage analytics.
Podcast listening habits can reveal personal interests. We treat this information carefully and use it only for the purposes described in this Privacy Policy.
Technical information
We may automatically collect technical information, including:
- IP address;
- browser type;
- device type;
- operating system;
- mobile device identifiers;
- app version;
- approximate location derived from IP address or device settings;
- log data;
- crash reports;
- performance information;
- cookie and tracking technology data.
Information from third parties
We may receive information from third parties where permitted by law, such as:
- authentication providers, if you sign in using a third-party account;
- podcast directories, podcast data providers or publicly available podcast feeds;
- analytics, advertising, attribution and measurement providers;
- app stores;
- payment processors, if paid features are introduced;
- business partners or integration providers.
We do not intentionally collect sensitive information unless it is reasonably necessary for our services or you choose to provide it. However, your podcast searches, prompts or listening habits may sometimes reveal sensitive interests or personal circumstances. Please avoid submitting information you do not want us to process.
2. How we use your information
We use personal information to:
- provide and operate PodFinder;
- help you search for, discover and manage podcasts;
- create and manage user accounts;
- personalise recommendations and search results;
- remember your podcast preferences, saved shows and listening history, where those features are enabled;
- operate conversational podcast discovery features;
- improve our website, app, recommendation systems and user experience;
- respond to enquiries, support requests and feedback;
- send service messages, product updates, newsletters or marketing communications, where permitted;
- measure usage, performance and the effectiveness of campaigns;
- detect, prevent and respond to misuse, fraud, spam, security incidents and technical issues;
- comply with legal obligations;
- enforce our terms, policies and rights.
We may also use aggregated or de-identified information for analytics, reporting, product development, research and commercial purposes. We will take reasonable steps to ensure this information does not identify you.
3. Cookies and tracking technologies
We may use cookies, pixels, local storage, software development kits and similar technologies to:
- keep the service functioning;
- remember preferences;
- understand how people use PodFinder;
- improve performance;
- measure marketing campaigns;
- personalise content or recommendations.
You can usually control cookies through your browser settings. Some features may not work properly if cookies or similar technologies are disabled.
4. Artificial intelligence and conversational features
PodFinder may include conversational search or AI-powered recommendation tools.
When you use these features, we may process your prompts, searches, preferences and related context to provide responses and recommendations. We may also use this information to improve safety, quality, relevance and performance.
We may use third-party technology providers to help operate these features. Where we do so, we take reasonable steps to protect your information and require service providers to handle information only for authorised purposes.
Do not submit highly sensitive, confidential or private information into conversational features unless you are comfortable with us processing it to provide the service.
5. When we disclose information
We may disclose personal information to:
- technology hosting providers;
- cloud storage providers;
- analytics providers;
- customer support tools;
- email and communication providers;
- authentication providers;
- payment processors, if paid features are introduced;
- app stores and mobile platform providers;
- podcast data providers and integration partners, where needed to provide the service;
- professional advisers, such as lawyers, accountants and auditors;
- regulators, courts, law enforcement or government authorities where required or permitted by law;
- buyers, investors or advisers in connection with a merger, acquisition, financing, restructure or sale of some or all of our business.
We do not sell your personal information in the ordinary meaning of that term. If we introduce advertising or data-sharing features that involve additional privacy choices, we will update this Privacy Policy and provide any required notices or controls.
6. Overseas disclosures
Some of our service providers may store or process information outside Australia. This may include countries such as the United States, Canada, the United Kingdom, New Zealand, Singapore, member states of the European Economic Area, or other locations where our providers operate.
Where we disclose personal information overseas, we take reasonable steps to ensure appropriate privacy and security protections are in place.
7. Marketing communications
We may send you marketing communications about PodFinder, Lawson Media products, podcast recommendations, product updates or related services.
You can opt out of marketing emails by using the unsubscribe link in the email or contacting us. Even if you opt out of marketing, we may still send you important service, security or account messages.
8. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
These steps may include access controls, encryption, secure hosting, monitoring, backups, staff access limits and internal policies.
No method of transmission or storage is completely secure. If you believe your account or information has been compromised, please contact us.
If the Privacy Act 1988 applies to us and an eligible data breach occurs, we will comply with applicable notification obligations. Under Australia’s Notifiable Data Breaches scheme, covered organisations must notify affected individuals and the OAIC when a data breach involving personal information is likely to result in serious harm.
9. Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide PodFinder, maintain records, comply with legal obligations, resolve disputes, improve the service and enforce our rights.
Retention periods may vary depending on the type of information. For example:
- account information may be kept while your account is active;
- search, recommendation and listening history may be kept to personalise your experience;
- support messages may be kept for customer service and recordkeeping;
- technical logs may be kept for security, debugging and analytics;
- legal and financial records may be kept for longer where required by law.
When information is no longer needed, we will take reasonable steps to delete, de-identify or securely archive it.
10. Accessing and correcting your information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
We may need to verify your identity before responding. In some cases, we may refuse access or correction where permitted by law, but we will explain why where reasonable.
11. Deleting your account or information
If account features are available, you may request deletion of your account or certain personal information by contacting us.
We may retain some information where reasonably necessary for legal, security, fraud prevention, backup, dispute resolution or legitimate business purposes.
12. Children
PodFinder is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
13. International users
PodFinder is operated from Australia, but may be available to users in other countries.
If you access PodFinder from outside Australia, your information may be processed in Australia and other countries where our service providers operate.
Depending on where you live, you may have additional privacy rights. For example, the GDPR requires certain information to be provided to individuals in a concise, transparent and accessible way where it applies. California privacy law also gives California residents certain rights in relation to personal information, including rights to know, delete and opt out of certain uses where the law applies.
Where these laws apply to PodFinder, we will respond to valid requests in accordance with applicable law.
14. Third-party links and podcast services
PodFinder may link to podcast platforms, podcast websites, streaming apps, RSS feeds, advertisers, sponsors or other third-party services.
We are not responsible for the privacy practices of third parties. You should review their privacy policies before using their services or providing personal information to them.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be posted on our website with the “Last updated” date. If we make material changes, we may take additional steps to notify you, such as by email, in-app notice or website notice.
16. Contact us
For privacy questions, access or correction requests, complaints or concerns, please contact:
Lawson Media Pty Ltd
ABN 17 627 544 950
Email: support@podfinder.com
Address: PO Box 15, Gisborne, Victoria, 3444, Australia
Please include enough information for us to understand and respond to your request.
17. Complaints
If you have a privacy complaint, please contact us first so we can try to resolve it.
We will aim to respond within a reasonable period. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.